If you are an NHS establishment, GP Surgery, Private Hospital Group, School or Government funded entity, then ordering through Ovilcare could not be easier. We will happily open an immediate 30 day account on receipt of an official purchase order, or via our downloadable order form. We accept orders via e-mail to firstname.lastname@example.org, or via telephone on freephone 0330 124 1816.
Private individuals can also order in the same ways and pay by cheque or by direct bank transfer if not wishing to order online. Simply call 0330 124 1816 for details or email us through our helpdesk facility.
If you have ordered via fax or e-mail you will receive automatic order acknowledgement as soon as it has been placed on our system. In circumstances where items are being manufactured to order and shipped directly from the manufacturer we will ensure you are advised a lead time at point of order processing.
During the working week, all orders will be activated on our system within 24 hours. We will honour all ONLINE pricing, including special tiered discounts, pick and mix facility, and online specials. Please ensure this is noted on the purchase order, including any personalised laser engraving options on stethoscopes, diagnostics and doctors bags.
Please also feel welcome to call us on the freephone number 0330 124 1816 for product advice or for enquiries regarding bulk discounts or contract pricing. You can also enquire using our online helpdesk facility and we will be pleased to provide written quotations or advise on any queries you may have regarding our products. We are also happy to provide Pre Purchase Questionaire information (PPQ's) and will always give a named contact advisor within our customer service team to quote on any enquiry or order ensuring continuity of care.
There is also an online facility providing as much detailed information as possible about our products and where possible any manufacturer information regarding additional details or product documents will be listed for download. We also list related products and recommend accessories where relevant. Any member of our team will be more than happy to assist in the event that you require further information or assistance, and if you cannot find the item you require please do inform us so that we can check whether it is listed under a different code or description, or aim to source for you.
Are you interested in buying in bulk? We can supply most of the products that you see on our pages to the Trade, Local Authority, Healthcare Professionals, and the NHS Trust.
If you would like to receive a quote on any of our products, please fill in the wholesale form, including the name of the product that you are interested in and the quantity that you wish to order.
To pay by NHS or Local Authority Purchase Order please contact us direct.
Alternatively, it is possible to contact our orders team at email@example.com.